Include the office name, prescribing dentist, return contact information, and the lab-slip authorization.
Case preparation
Start with these steps
Identify the product, tooth numbers or arch, material, shade, stage, and relevant design instructions.
Include the records required for the prescription and follow the appropriate physical or digital submission route.
Call 888-368-0640 when the requirements or sending method need discussion.
Physical cases
Send the case to our Pennsylvania address
Damore Dental Lab, LLC
439 Spring Street, Suite 1
Houtzdale, PA 16651
Include the completed lab slip with the case. Damore uses UPS; your office may use another carrier to send a case to us. Contact the lab about shipping arrangements and charges. Do not rely on an old fee schedule for shipping information.
Digital cases
STL files are accepted
Prepare your STL files together with the lab prescription and case instructions. For coordination, contact lab@damoredentallab.com or call 888-368-0640.
Before transferring patient information, follow the approved file-submission instructions for your case. Do not send clinical records through the general website inquiry form.
Need the form?
Request the current lab slip
Visit Lab Slip & Prescription Guide for the information to prepare, or request the current form from lab@damoredentallab.com.
Please use the current version rather than a saved copy with outdated product options.
Turnaround
Ten business days, from lab slip to your hands
Our turnaround is ten business days from receipt of your lab slip to the case being in your hands. It includes delivery to your practice; it is not an in-lab-only production time.
Include the date needed on your prescription and discuss case-specific scheduling questions with the lab. We do not advertise a rush service.
After delivery
A one-year warranty and case support
Damore provides a one-year warranty. Contact us if you have a warranty question or need to discuss a remake.
Identify the existing case when speaking with the lab so your office and our team can review the requested next step. Do not place patient details in a general website inquiry.
Before you send
Have a case question? Start with a call.
Call 888-368-0640, Monday through Friday, 8:00 AM–5:00 PM.