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Working with Damore

Resources for Dental Practices

Find the information your office needs to prepare a case, understand the lab’s service commitments, and locate official resources for the branded materials we list.

Useful information before and after the prescription.

Frequently asked questions

What practices ask before getting started

Who does Damore work with?
We work with dental professionals and dental practices. Damore is an independent laboratory, not a patient-facing dental practice.

Where can you serve practices?
We serve practices throughout the United States, with an East Coast focus.

What is the turnaround?
Ten business days from receipt of your lab slip to the case being in your hands. The stated timeline includes delivery to your practice.

Is there a warranty?
Yes. Damore provides a one-year warranty. Contact the lab about a specific warranty question or remake request.

Can I discuss a technical question?
Yes. Technical questions can be discussed with a lead technician. Call the lab so we can coordinate the conversation.

What happens when a prescription is unclear?
We contact your office to work through the question.

Do you accept STL files?
Yes. Review the digital and case-submission instructions, or contact lab@damoredentallab.com for coordination.

Which carrier does Damore use?
We use UPS. Your office may send cases to us through another carrier. Contact the lab about shipping arrangements and charges.

Are prices available on the website?
No. Fee schedules are supplied directly to existing customers. Current customers can contact the lab for their schedule; new practices can call to discuss working with Damore.

Where are the restorations manufactured?
Our restorations are manufactured in China. Practice communication and case coordination are handled through Damore Dental Lab in Houtzdale, Pennsylvania.

What does the FDA registration statement mean?
We maintain FDA establishment registration. It is not FDA approval or certification. Our About page links to the official record.

When can I contact the lab?
Monday through Friday, 8:00 AM–5:00 PM. Call 888-368-0640 or email info@damoredentallab.com for general inquiries.

Using external information

Keep product education separate from case specifications

Manufacturer pages may cover products or methods outside the scope of a particular Damore order. Confirm the exact material, service, and requirements with the lab. Manufacturer programs and warranties are not automatically included with a Damore case.

Still have a question?

Talk with the lab about your practice’s needs

Call 888-368-0640 or send a general business inquiry. Keep patient information in the case-submission process.

Contact Damore