Name the restoration or appliance, the material selection, and the tooth numbers or arch.
Confirmed file support
We accept STL files
STL files are accepted for digital case submissions. Include the lab prescription and the information that identifies the requested restoration, tooth or arch, and design preferences.
File-format support is different from a direct connection to a scanner platform. If your office needs help establishing the sending method, contact lab@damoredentallab.com or call 888-368-0640 for coordination. Do not send patient information through the general contact form.
Prepare the submission
Keep the records and instructions together
Include the prescribing dentist, practice details, and the case-specific instructions.
Make the records you intend to submit clear to the receiving lab and follow the current submission instructions.
Visit Send a Case for the current file-submission route. Call the lab when the transfer method or case requirements need clarification.
Working with the lab
Digital files do not replace personal attention
We learn the needs and preferences of the practices we work with. If a prescription is unclear or a case needs attention, we contact the office to resolve the question. Technical questions can be discussed with a lead technician.
Our turnaround is ten business days from receipt of your lab slip to the case being in your hands. That is a delivered-case timeline, not a statement of ten days of in-lab production followed by additional transit.
A separate route for case information
Use the right contact channel
Use info@damoredentallab.com for general business inquiries and lab@damoredentallab.com for lab coordination. Follow the file-transfer instructions on the case-submission page for clinical records.
Please do not place patient names, clinical images, prescriptions, or scan files in the general website inquiry form.
Digital submissions
Review the current case-submission instructions
Find the lab-slip guidance and the appropriate route for your records.